Solving the Sarathi Parivahan Document Upload Error
Applying for a Learner's Licence (LL), Permanent Driving Licence (DL), DL Renewal, or International Driving Permit on the official Ministry of Road Transport and Highways (MoRTH) Parivahan portal (sarathi.parivahan.gov.in) frequently halts applicants with a frustrating error modal:
Upload Error: "Photo and Signature size should be between 10KB to 20KB."
Validation Status: FAILED (Current File: 9.64 KB or 21.30 KB - Rejected)This failure occurs because the server checks both lower and upper boundary limits. While most commercial government websites allow up to 50 KB or 100 KB, Parivahan restricts both applicant photo and signature to an exact 10 KB – 20 KB window.
Official Sarathi Parivahan Document Matrix
| Parameter | Applicant Passport Photo | Applicant Signature |
|---|---|---|
| File Weight Corridor | 10.0 KB to 20.0 KB | 10.0 KB to 20.0 KB |
| Recommended Dimensions | 35 mm × 45 mm (420 × 540 px) | 40 mm × 20 mm (200 × 100 px) |
| Aspect Ratio | 7:9 (Vertical Portrait) | 2:1 (Horizontal Landscape) |
| File Format | JPEG / JPG only | JPEG / JPG only |
| Background Standard | Clean plain white or light off-white | Spotless unruled white paper |
| Permitted Ink | N/A (Color photo, face forward) | Dark Black or Navy Blue Ballpoint |
Why Phone Photos Fail on Parivahan Smart Cards
Modern smartphone cameras produce JPEG files between 2 MB and 12 MB with high resolutions like 4000 × 3000 pixels. Simply lowering the resolution in typical phone apps either squishes the signature or drops the file size to 7 KB, causing the portal script to reject it.
Furthermore, state RTO smart card printers (SARATHI 4.0 software) read the uploaded signature and laser-engrave it directly onto the PVC card. Any ambient shadow or yellow paper tint prints as dark smudge on your official driving licence.
Prepare Your Sarathi Documents Instantly
Resize both photo and signature into the official 10–20 KB corridor with automated shadow cleaning.
4-Step Parivahan Verification Checklist
Sign on Unruled White Paper
Sign inside a 4.0 cm × 2.0 cm box using a black or dark blue ballpoint pen. Do not use lined school notebook paper.
Maintain Natural Handwriting
Write your signature in running cursive script. Capital letter signatures are rejected by RTO scrutiny officers.
Lock File Corridor to 12 KB – 18 KB
Target 15 KB on SignResize to ensure your file stays comfortably between the 10 KB and 20 KB boundaries after compression.
Review Upload Preview on Sarathi
Check the on-screen preview box before clicking 'Confirm'. Ensure the photo and signature are oriented right side up.
Share this Official Exam Guide with Aspirants & Study Groups
Help fellow candidates avoid application rejections on official exam portals.
Frequently Asked Questions (5 Clarified)
Use the official sources referenced in this article to confirm current requirements.
Q1 Why does Sarathi Parivahan show 'Photo and Signature size should be between 10KB to 20KB'?
Q2 What are the exact dimensions for Sarathi Driving Licence signature upload?
Q3 What is the photo size for a Sarathi Learner Licence application?
Q4 Can I upload a PNG signature on Sarathi Parivahan?
Q5 How do I remove paper shadow from my driving licence signature scan?
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Resize Documents for Sarathi Driving Licence (Parivahan)
Official Specs: 200×100 px (4×2 cm), file size strictly 10 to 20 KB (Black or Blue Ink).